Exchanges Policy
At The Bird Dog Babe, we take pride in the uniqueness and craftsmanship of our handmade feather creations. Due to the distinct nature of each piece, we do not offer exchanges. We encourage our customers to carefully review all photographs and descriptions before making a purchase to ensure satisfaction with every unique item. In the event that a product is found to be damaged upon arrival, we are committed to ensuring your satisfaction by offering a full refund for the returned item.
Returns Policy
We stand by the quality and craftsmanship of our products at The Bird Dog Babe. If you receive a product that is damaged, breaks, or becomes non-functional within the first 6 months of use, we invite you to return the item for a full refund, honoring our commitment to excellence and customer satisfaction. For products that become non-functional after the 6-month period, we offer a repair service. Customers are required to cover the shipping costs to send the item back to us, and The Bird Dog Babe will cover the shipping costs to return the product to you once it has been repaired. We value our relationship with our customers and strive to ensure that every product from The Bird Dog Babe meets your expectations for quality and craftsmanship.
